Travel Restriction Updates

Travel Restriction Updates

24 March 2020

Dear Valued Customers,

In light of the evolving situation regarding Coronavirus (COVID-19), the Australian Government has advised non-essential travel (including holidays) interstate Australia and overseas, to be cancelled.

We understand this is an unsettling time for you, and we are here to assist you with your holiday plans.

If you are overseas and require immediate assistance, please call +61 7 5631 8905 (8am – 5pm AEST).

For customers travelling within the next 48 hours, please call our Customer Service team on 1300 642 642 (8am – 5pm AEST).

We are experiencing very high volumes of calls, and we appreciate your patience. We are beyond proud of the professionalism, resilience, kindness and patience our customers and staff are showing in this unprecedented situation.

Yours in travel,

Ryan Thomas
Ignite Travel Group